Frequently Asked Questions

Are your products dangerous to my kids or pets?

Safety is our #1 priority. All of our service professionals have been trained on the proper application of chemicals to ensure a safe and healthy environment for your family and pets. Keep in mind that some treatments require time to dry before pets can be allowed back into the treated area.

My pet brought in fleas, do you treat for this?

Yes, we provide treatment for fleas inside and around your home. We encourage you to work with your veterinarian, who can place your pets on a veterinary-prescribed flea control treatment.

How long after the Initial Pest Control treatment will I see results?

Time of results will vary depending on the pests being treated and the control strategies implemented, but for the most part, results are rapid and long lasting. Your ongoing service agreement will ensure that pests are controlled and stay out of your home. If you do see bugs return, call us to schedule an additional treatment at no additional charge; Guaranteed!

Will I see bugs after treatments?

Yes, it’s possible that insects may wander in from outside. Chances are that they will have crossed treated areas and will die shortly after.

Are your products green-friendly?

All of the products we use have been approved by the United States Environmental Protection Agency and have satisfied our own test evaluations.

What are these black winged insects in my home?

Adult reproductive termites are dark-brown to blackish insects. Commonly referred to as “swarmers”, the job of reproductive termites is to mate and start new colonies. Termite swarmers may or may not have wings, as their wings often are shed shortly after flight. Termite swarmers can enter homes through open doors or windows. Termite swarms can occur throughout the year, but are most commonly seen between the months of May and June in Charleston, SC.

How much damage do Termites cause?

Termites work 24 hours/7 days a week at damaging the wood in and around a structure. Five billion dollars of damage is the estimate each year!

What can I do to prevent Termites?


  • Minimize or eliminate the use of wood mulch.
  • Keep crawlspaces and basements clear of wood debris, newspapers and excess moisture.
  • Keep wooden fences, planter boxes and other wood items at least 2 feet from your foundation.


  • Fix plumbing leaks anywhere in the house, as they can cause moisture to accumulate.
  • Place sprinkler heads away from your foundation and make sure that they don’t wet the walls.


  • Slope soil away from the house so surface water drains easily.
  • Clean gutters and downspouts and keep splash blocks in place.


  • Install shrubs, mulch and other landscaping at least 2 feet from the foundation of your home.
  • Never bury wood scraps in backfill during construction.
  • Keep firewood, lumber and wood scraps elevated off the ground and stored away from your home.
  • Always use treated lumber in the contruction of decking or other exterior home features.

Does Homeowner’s Insurance cover Termite damage?


Need Support?

FAQ didn’t solve your problem?

No problem! Our staff will address all of your concerns and questions, as well as recommend the treatment that is right for you. Contact us today!